Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.learntodrivepro.co.uk (the “Site”).

 

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

 

We collect Device Information using the following technologies:

 

    - “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

    - “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

    - “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

 

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers [[INSERT ANY OTHER PAYMENT TYPES ACCEPTED]]), email address, and phone number.  We refer to this information as “Order Information.”

 

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

 

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).  Additionally, we use this Order Information to:

Communicate with you;

Screen our orders for potential risk or fraud; and

When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

 

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us use your Personal Information, as described above.  For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here:  https://www.shopify.com/legal/privacy.  We also use Google Analytics to help us understand how our customers use the Site--you can read more about how Google uses your Personal Information here:  https://www.google.com/intl/en/policies/privacy/.  You can also opt-out of Google Analytics here:  https://tools.google.com/dlpage/gaoptout.

 

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

 

BEHAVIOURAL ADVERTISING

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.  For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

 

You can opt out of targeted advertising by:

    FACEBOOK - https://www.facebook.com/settings/?tab=ads

    GOOGLE - https://www.google.com/settings/ads/anonymous

    BING - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at:  http://optout.aboutads.info/.

 

DO NOT TRACK

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

 

YOUR RIGHTS

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above.  Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

 

DATA RETENTION

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

 

LEARN TO DRIVE PRO WEB APP

1. Introduction

At Learn to Drive Pro (LTD Pro), we take the protection of your personal data seriously. This part of the privacy policy explains how we collect, use, and share your personal data when you use our web app.

2. Understanding Your Rights

Your data belongs to you. Under data protection laws, including the General Data Protection Regulation (GDPR), you have rights regarding your personal data. You have the right to access, correct, or delete your data. If you have any concerns or feel we may have mishandled your data, please contact us or the Information Commissioner’s Office (ICO) at www.ico.org.uk.

3. About Us

Learn to Drive Pro LTD provides a subscription-based service for driving instructors and learners. We are registered in the UK, and our contact details are:

  • Company Name: Learn to Drive Pro LTD
  • Registered Address: 2 Well Head Mews, Chapelthorpe, West Yorkshire, WF4 3JG, United Kingdom

4. Information We Collect

  • Website Visits: When you visit our website, we collect information about your device, including IP address, browser type, and cookies. This helps us understand how users interact with our site and improve their experience.

  • Account Registration: When you register for an account or trial, we collect your name, email address, and phone number. We also collect payment details and additional personal information as required.

  • Use of Services: We collect information about your use of our services, including driving lesson schedules and student progress data.

5. How We Use Your Data

  • Order Fulfillment: To process orders and manage your subscription, including payment processing and customer support.

  • Communication: To send updates, respond to inquiries, and provide information about our services.

  • Improvement: To analyze usage and improve our services based on how users interact with our app and website.

6. Sharing Your Data

We may share your data with third-party services to facilitate our operations, including:

  • Payment Processing: We use Stripe for payment processing. Their privacy policies apply to your interactions with them.

  • Analytics: We use Google Analytics to understand website usage and improve user experience.

7. Behavioral Advertising

We use your data to provide targeted advertising and marketing communications. You can opt out of targeted advertising through the settings of advertising platforms such as Facebook, Google, and Bing.

8. Data Security

We implement measures to protect your data from unauthorized access, loss, or misuse. Access to your data is limited to authorized personnel who need it to perform their job duties.

9. Data Retention

We retain your personal data for as long as necessary to provide our services, comply with legal obligations, and address any account-related needs. You can request deletion of your data, and we will comply unless retention is required for legal reasons.

10. Web Push Notifications

We may send you web push notifications with updates and news about our services. You can manage your subscription to these notifications through your browser settings.

  • We provide news and updates on our sites via web push notifications.
  • The navigation data that we could store and process in order to operate this service and send you relevant messages is anonymized and kept on WonderPush servers for a maximum of 90 days and never shared to third parties. We do not store any recognizable data, neither IP address about you or your device in connection with the push notification service.
  • You can stop receiving our web push notifications at any time by unsubscribing.
  • Here is how to manage your web push subscription and to delete associated data.

CHANGES

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

 

CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at info@learntodrivepro.co.uk or by mail using the details provided below:

Learn to Drive Pro LTD, 2 Well Head Mews, Chapelthorpe, West Yorkshire, WF4 3JG, United Kingdom